Broadway Pest Services (Broadway Exterminating Co., Inc., "we," "us," or "our") operates broadwayexterminating.com and broadwaypest.com. This Privacy Policy explains how we collect, use, and protect information you provide when you contact us, use our website, or communicate with us via phone, email, or text message.
We collect information you provide directly, including:
We also collect certain information automatically when you visit our website, including IP address, browser type, referring URLs, and pages visited. This information is used to improve site performance and understand how visitors use our site.
We use the information we collect to:
SMS/Text Messaging Policy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your mobile phone number and consenting to receive text messages from us, you agree to receive SMS communications related to your service, including appointment reminders, technician arrival notifications, and account updates. Message and data rates may apply. You may opt out at any time by replying STOP to any text message we send. For help, reply HELP or contact us at [email protected].
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
We do not share your information with advertisers or marketing partners.
We retain service records and compliance documentation as required by applicable New York City and state regulations. Contact information is retained for the duration of our business relationship and for a reasonable period afterward to support any follow-up needs. You may request deletion of your personal information (where not required by regulatory retention obligations) by contacting us at the address below.
We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our 24/7 client documentation portal uses encrypted access controls to protect your compliance records.
You may:
To exercise these rights, contact us using the information below.
Our website may contain links to third-party sites such as our client portal (pestportals.com) and review platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Broadway Pest Services
Broadway Exterminating Co., Inc.
213 W 35th St, Suite 802A
New York, NY 10001
Phone: (212) 663-2100
Email: [email protected]